Privacy policy
PRIVACY POLICY
NIMANY Dubai
Effective date: 15 September 2026
NIMANY Dubai respects your privacy and is committed to handling personal data responsibly, transparently, and in
accordance with applicable laws in the United Arab Emirates. This Privacy Policy explains what information we
collect, why we collect it, how we use and share it, how long we keep it, and the choices and rights available to you.
This Privacy Policy applies to personal data collected through our website, online store, customer service channels,
social media communications, and in-store interactions where this policy is referenced. It is intended to reflect
applicable UAE data protection requirements, including Federal Decree-Law No. 45 of 2021 concerning the Protection
of Personal Data, where applicable.
1. Who We Are
NIMANY Dubai operates the website www.nimanydubai.com and its retail activities from Dubai, United Arab Emirates.
References in this Privacy Policy to “NIMANY Dubai,” “we,” “us,” or “our” mean the NIMANY Dubai business
responsible for the personal data described in this policy.
Our contact details are provided in Section 16 below.
2. Personal Data We Collect
Depending on how you interact with us, we may collect the following categories of personal data:
Contact information: such as your name, email address, telephone number, billing address, delivery address, and
any other contact details you choose to provide.
Order and transaction information: such as products purchased or returned, order value, delivery details, invoices,
refund information, and purchase history.
Account information: if account functionality is available, such as login details, saved preferences, wish lists, and
account activity.
Payment-related information: such as payment method, payment status, and transaction reference. Full payment
card details may be processed directly by third-party payment providers rather than stored by us.
Communications: including messages sent through email, WhatsApp, website forms, social media, direct
messages, customer service channels, or in-store communications.
Marketing and preference information: such as your communication preferences, product interests, campaign
engagement, and consent choices.
Technical and usage information: such as IP address, browser type, device information, operating system,
approximate location derived from technical data, pages viewed, referring pages, session activity, and information
collected through cookies or similar technologies.
Fraud-prevention and security information: where reasonably necessary to protect our customers, website,
transactions, and business from fraud, misuse, security threats, or unlawful activity.
3. How We Collect Personal Data
We may collect personal data directly from you when you place an order, contact us, visit our store, create or use an
account, subscribe to marketing, participate in a promotion, or otherwise communicate with us.
NIMANY DUBAI
We may also collect certain information automatically when you use our website through cookies, server logs, analytics
technologies, and similar tools. In addition, we may receive information from service providers that support payments,
delivery, website operations, fraud prevention, analytics, communications, and marketing, subject to applicable law.
4. How We Use Personal Data
We may use personal data for the following purposes:
• To process, confirm, fulfil, deliver, exchange, return, and refund orders.
• To communicate with you about purchases, product availability, customer service requests, appointments,
enquiries, and after-sales support.
• To operate, maintain, secure, personalize, and improve our website, online store, customer experience, and
services.
• To maintain business records, invoices, accounting records, and transaction history.
• To prevent fraud, investigate suspicious activity, protect our systems, enforce our policies, and protect the rights,
property, and safety of NIMANY Dubai, our customers, and others.
• To send marketing communications, product launches, offers, invitations, and brand updates where permitted by
law and in accordance with your choices.
• To understand customer preferences, evaluate campaign performance, and improve our products, services,
content, and business operations.
• To comply with legal, regulatory, tax, accounting, reporting, or law-enforcement requirements and to establish,
exercise, or defend legal claims.
Where consent is required under applicable law, we will rely on your consent. In other circumstances, we may process
personal data where necessary to perform a contract with you, comply with legal obligations, protect lawful rights and
interests, or as otherwise permitted under applicable UAE law.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to remember preferences, enable essential website functions,
maintain security, understand how visitors use the website, improve performance, and support relevant marketing.
Some cookies are necessary for the website to function properly. Other cookies, such as analytics or marketing
cookies, may be used subject to your choices and applicable law. You can usually control cookies through your
browser settings and, where available, through the website cookie controls. Blocking some cookies may affect website
functionality or your shopping experience.
6. Payments
Payments may be processed by third-party payment service providers. Those providers may collect and process
payment information under their own privacy notices and security standards. We may receive limited transaction
information, such as payment status, payment method, amount, and a transaction reference, without receiving or
storing the complete payment card number.
You should review the privacy information provided by the relevant payment provider when completing a transaction.
7. When We Share Personal Data
We do not sell or rent personal data. We may disclose personal data only where reasonably necessary for the
purposes described in this Privacy Policy, including to:
• Website hosting, e-commerce, technology, analytics, cybersecurity, and IT service providers.
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• Payment processors, banks, fraud-prevention providers, and financial service providers involved in processing or
protecting transactions.
• Delivery companies, couriers, logistics providers, and fulfilment partners that need information to deliver or return an
order.
• Professional advisers, auditors, accountants, insurers, and legal advisers where necessary for legitimate business,
compliance, or legal purposes.
• Government authorities, courts, regulators, law-enforcement bodies, or other parties where disclosure is required or
permitted by applicable law.
• A buyer, investor, successor, or relevant adviser in connection with a proposed or completed sale, merger,
restructuring, financing, or transfer of all or part of our business, subject to appropriate confidentiality and legal
protections.
Service providers are expected to process personal data only for the services they provide to us and in accordance
with applicable contractual and legal obligations.
8. International Transfers
Some of our service providers may process or store personal data outside the United Arab Emirates. Where personal
data is transferred internationally, we will take steps required by applicable law to ensure an appropriate level of
protection, which may include contractual safeguards, transfers to jurisdictions recognized as providing adequate
protection, consent where legally required, or another lawful transfer mechanism.
9. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including
to fulfil orders, provide customer service, maintain business and accounting records, comply with legal obligations,
resolve disputes, prevent fraud, and enforce agreements.
Retention periods may vary depending on the type of information and the legal or operational purpose involved. When
personal data is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it,
subject to applicable legal retention obligations.
10. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal data against
unauthorized access, loss, misuse, alteration, disclosure, or destruction. These measures may include access
controls, secure service providers, authentication practices, and other security procedures appropriate to the nature of
the information and the risks involved.
No website, transmission method, or storage system can be guaranteed to be completely secure. You are responsible
for keeping any account credentials confidential and for notifying us promptly if you believe your account or information
has been compromised.
11. Your Privacy Rights
Subject to applicable law and any lawful exceptions, you may have rights in relation to your personal data, including
the right to:
• Obtain information about how your personal data is processed and request access to personal data we hold about
you.
• Request correction or updating of inaccurate or incomplete personal data.
• Request deletion of personal data where the applicable legal conditions are met.
• Request restriction or suspension of certain processing in circumstances provided by law.
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• Request transfer or portability of personal data where this right applies.
• Withdraw consent at any time where processing is based on consent, without affecting processing that was lawful
before withdrawal.
• Object to or request review of certain automated processing or decisions where applicable.
• Raise a complaint with the competent UAE data protection authority where you believe your data protection rights
have been infringed.
To exercise a privacy right, please contact us using the details in Section 16. We may need to verify your identity
before acting on a request and may ask for information reasonably necessary to locate the relevant records. We will
respond in accordance with applicable law.
12. Marketing Communications
If you choose to receive marketing from us, we may send you information about products, launches, events, offers,
and brand updates. You can withdraw from marketing communications at any time by using an unsubscribe option
where provided or by contacting us directly.
Stopping marketing communications does not prevent us from sending non-marketing messages that are necessary
for an order, transaction, service request, security notice, or other customer relationship matter.
13. Children’s Privacy
Our website and services are not directed to children under 18, and we do not knowingly seek to collect personal data
from children for online shopping or marketing purposes. If you believe a child has provided personal data to us without
appropriate authorization, please contact us so that we can review and address the matter in accordance with
applicable law.
14. Third-Party Websites and Services
Our website or communications may contain links to websites, social media platforms, payment services, or other
third-party services that we do not control. This Privacy Policy does not govern those third parties. Their collection and
use of personal data are subject to their own privacy notices and terms, and we encourage you to review those notices
before providing information to them.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices,
technologies, legal requirements, or regulatory guidance. The updated version will be posted on our website with a
revised effective date. Where required by law, we will provide additional notice or obtain consent for material changes.
16. Contact Us
If you have questions about this Privacy Policy, our handling of personal data, or a privacy request, please contact:
NIMANY Dubai
JW Marriott Hotel Marina, Lobby Level
66 Al Marsa Street, Dubai Marina
Dubai, United Arab Emirates
Email: Nimanyorderproduct@gmail.com
Website: www.nimanydubai.com